At present it is difficult to be excited and optimistic about any progress with care for LGBT people. Inside information from Care Quality Commission shared with OLGA, indicates that inspectors are slowly starting to gain confidence to ask questions. They are being retrained in order to ask service providers about health and social care for LGBT people. One ray of sunshine is that inspectors have been trialling a new form of questioning. Results indicate there are pockets of good practice, but this is outweighed by a massive need for improvement with most providers. OLGA project co-ordinator Mary Birch will be working in London with CQC later this month.
We look forward to giving you an update around Autumn 2018.